Privacy Policy

Last Updated: 31/03/2025

1. What We Collect

• Account Info: Name, email, phone number, encrypted password
• Payment Info: Transaction records, payment methods (we don't store full card numbers)
• Profile Info: Optional profile picture, bio, preferences
• Device Info: Device type, OS version, IP address
• Usage Data: How you use the app, error reports
• Support Communications: Messages with our team

2. How We Use Your Data

We use your personal information to:

• Create and manage your account
• Process ticket purchases and sales
• Provide customer support
• Improve the app based on usage
• Send updates and notifications
• Detect fraud and security issues

3. Data Sharing

We don't sell your data. However, we do share your information in limited circumstances:

• With service providers (payment processors, analytics, cloud hosting)
• We may disclose data if legally required

4. Your Rights

Under applicable privacy laws, you have certain rights regarding your personal information:

• Access, correct, or delete your data
• Restrict processing or export your data
• Withdraw consent
• Lodge complaints with authorities

5. Data Security & Retention

We use encryption and security measures to protect your data. Your information is kept as long as your account is active. After deletion, some data may be kept for legal purposes.

6. Children's Privacy

Our service is not for users under 18. We don't knowingly collect data from minors.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.